I’ll be completely honest here - I’m not really expecting anyone else to read this. If you are, allow me to explain. A bit over five years ago, I started my first ‘real’ job at a software firm in London at the very bottom of the ladder - entry level tech support. The pace and volume of the work was relentless, and over the next five years I worked harder than I ever thought I could. During that time I came to run first a sub-team of 5-10 people, and then the entire support function, and I would have to ask HR to tell you when exactly that happened. It was something of a shock when, in December of last year, I found myself taking days away from the maelstrom of client requests and discovered that I had somehow also had three children, turned 30, and bought a house (the repeated, repetitive, repeating lockdowns also don’t do one’s temporal gland any favours).